Terms of Service

1. Agreement to These Terms

By accessing the Site, booking a consultation, or engaging our services, you agree to these Terms and to our Privacy Policy. If you are accepting on behalf of a company or other organization, you confirm that you have authority to bind it, and "you" refers to that organization. If you do not agree, please do not use the Site or our services.

We may update these Terms from time to time. Changes take effect when posted on this page with a new "Last updated" date. Changes do not affect a signed Service Agreement unless both parties agree in writing.

2. Our Services

Deal Sharks provides customized sales training and business consulting, including:

• Sales training for executive leadership groups and entire sales organizations, delivered in person or online.
• Workshops, multi-day programs, coaching, and mentorship.
• Business consulting focused on growth and revenue, including go-to-market strategy, sales process and pipeline, partnerships and channels, and data-driven research.

Service descriptions on the Site are general information, not an offer. Specific deliverables, schedules, and fees are set out in a Service Agreement.

3. Consultations & Proposals

Free consultations are informational and create no obligation for either party. Advice shared during a consultation is general in nature and not a substitute for a scoped engagement. Proposals and quotes are valid for the period stated in them, or 30 days if no period is stated.

4. Service Agreements

Paid services begin only after both parties sign a written agreement, statement of work, or accepted proposal (a "Service Agreement") describing the scope, deliverables, timeline, and fees. If a Service Agreement conflicts with these Terms, the Service Agreement controls.

5. Fees, Expenses & Payment

• Fees: as stated in the Service Agreement, whether project-based, per session, or on a retainer.
• Invoices: invoices are due as stated in the Service Agreement or on the invoice. We accept payment by bank transfer (ACH or wire).
• Booking payment: unless the Service Agreement says otherwise, training is paid in full (100%) at the time of booking to reserve your dates.
• Expenses: travel and lodging for in-person work are handled as set out in the Service Agreement, either included in the fee or reimbursed by you when approved in advance.
• Late payments: late fees, if any, are as stated in the Service Agreement or on the invoice, and never more than the law allows. We may pause services until the account is current.
• Taxes: fees exclude applicable taxes, which you are responsible for, other than taxes on our income.

6. Scheduling, Rescheduling & Cancellations

Training dates are reserved once confirmed in writing and paid. If you need to cancel or reschedule, tell us in writing as early as possible and we will work with you to find a new date. Refunds for cancelled sessions are decided case by case, taking into account the notice given and any non-refundable costs already incurred, such as travel. If we must reschedule, we will offer the earliest mutually available date at no extra cost.

7. Client Responsibilities

To help us deliver results, you agree to provide accurate and timely information, access, and feedback; make the right people available; keep communication open with our team; and comply with laws that apply to your business, including laws on sales outreach, telemarketing, and email marketing when you put our recommendations into practice.

8. No Guarantee of Results

We deliver our services with professional care and skill. Sales and revenue outcomes depend on many factors outside our control, including market conditions and how recommendations are implemented. We do not guarantee specific results, revenue, or growth. Past results, statistics, and case examples on the Site describe prior work and are not a promise of future outcomes. We do not provide legal, tax, accounting, or investment advice.

9. Intellectual Property

• Our materials. Our training curricula, frameworks, methods, playbooks, templates, presentations, recordings, and other materials we create or use generally ("Deal Sharks Materials"), along with our name, logos, and Site content, remain our exclusive property. You receive a limited, non-exclusive, non-transferable license to use Deal Sharks Materials provided to you for your organization's internal business purposes. You may not resell, republish, or use them to train people outside your organization without our written permission.
• Custom deliverables. Upon full payment, you own deliverables created specifically and exclusively for you under a Service Agreement, such as a custom sales plan, excluding any Deal Sharks Materials incorporated in them, which remain licensed as above.
• Your materials. You keep all rights in the information and materials you provide. You grant us a license to use them only to perform the services.

10. Confidentiality

Each party will keep the other's non-public business information confidential, use it only to perform or receive the services, and disclose it only to people who need to know it and are bound by similar obligations. This does not apply to information that is public, already known, independently developed, or lawfully received from someone else, or where disclosure is required by law. These obligations continue for the period stated in the Service Agreement or, if none is stated, for 3 years after the engagement ends, and indefinitely for trade secrets. A separate NDA, if signed, controls.

11. Recordings, Names & Testimonials

Training sessions may not be recorded by either party without the other's written consent. We will not use your name, logo, or testimonial in our marketing without your permission, which you may withdraw for future use at any time.

12. Using This Website

You agree not to misuse the Site. That means you will not:

• break any law or anyone's rights;
• copy, scrape, or republish Site content for commercial purposes;
• interfere with the Site's security or operation, or upload malicious code;
• submit false information or impersonate anyone;
• send spam or unsolicited messages through our forms.

Site content is provided for general information and may change without notice.

13. Third-Party Services

The Site links to and uses third-party services, such as Calendly for scheduling and LinkedIn. We are not responsible for their content, availability, or practices, and your use of them is governed by their terms.

14. Disclaimers

Except as expressly stated in a Service Agreement, the Site and all content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.

15. Limitation of Liability

To the fullest extent permitted by law, Deal Sharks will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising from the Site or our services, even if advised of the possibility. Our total liability for any claim relating to the Site or services will not exceed the fees you paid us for the services giving rise to the claim in the 12 months before the claim arose, or $100 if you have not paid us any fees.

16. Indemnification

You agree to defend, indemnify, and hold harmless Deal Sharks and its owners, employees, and contractors from third-party claims, losses, and expenses, including reasonable attorneys' fees, arising from your misuse of the Site, your breach of these Terms, or your violation of law when implementing our recommendations.

17. Term & Termination

Either party may end an engagement as provided in the Service Agreement, or, if it is silent, with 30 days' written notice. Either party may terminate immediately if the other materially breaches and does not cure within 10 days of notice. You will pay for services performed and approved expenses incurred through the termination date. Sections that by their nature should survive will survive, including those on payment, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution.

18. Dispute Resolution

We would rather solve problems than litigate them. If a dispute arises, the parties will first try in good faith to resolve it through direct discussion for 30 days, and then through non-binding mediation. If it is still unresolved, it will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules before a single arbitrator in Las Vegas, Nevada. Judgment on the award may be entered in any court with jurisdiction. Either party may seek temporary injunctive relief in court to protect intellectual property or confidential information, and either party may bring an eligible claim in small claims court. Claims must be brought individually, not as part of a class or representative action.

19. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules. Subject to Section 18, the state and federal courts located in Clark County, Nevada have exclusive jurisdiction, and each party consents to venue there.

20. General Terms

• Independent contractor: Deal Sharks acts as an independent contractor. Nothing creates an employment, partnership, or agency relationship.
• Force majeure: neither party is liable for delays caused by events beyond its reasonable control, such as natural disasters, outages, travel disruptions, or government actions. Payment obligations are not excused.
• Entire agreement: these Terms, the Privacy Policy, and any Service Agreement are the entire agreement on their subject.
• Severability: if any provision is unenforceable, the rest remain in effect.
• No waiver: not enforcing a right is not a waiver of it.
• Assignment: you may not assign these Terms without our written consent. We may assign them in connection with a merger or sale of our business.
• Notices: notices to us, including legal notices, must be sent by email to contact@dealsharks.co.

21. Contact Us

Deal Sharks Sales Firm LLC
Las Vegas, Nevada
contact@dealsharks.co
(702) 808-1819